Privacy Center
Effective Date: June 1, 2026
Koodoo LLC, doing business as Koodoo Gear (“Koodoo Gear,” “we,” “our,” or “us”), owns and operates KoodooGear.com (the “Site”). This Privacy Center explains how we collect, use, disclose, and protect your information when you visit our Site, purchase our products, communicate with us, or otherwise interact with our services.
By using our Site, you acknowledge that you have read and understood this Privacy Center.
1. Information We Collect
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Order information
- Customer service communications
- Information submitted through forms, surveys, or promotions
When you place an order, we may collect:
- Products purchased
- Order history
- Payment transaction information
Payment information is processed through secure third-party payment processors. Koodoo Gear does not store full payment card numbers.
Automatically Collected Information
When you visit our Site, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Referring website information
- Site interactions
- Cookies and similar technologies
We use analytics tools, including Google Analytics, to understand how visitors use our Site and improve customer experience.
Google Analytics may collect information regarding:
- Site usage
- Device information
- Browser activity
- Geographic region
- Traffic sources
You can learn more about Google’s practices at policies.google.com/privacy.
2. How We Use Information
We may use information to:
- Process and fulfill orders
- Provide customer support
- Communicate regarding purchases
- Send transactional communications
- Improve products and services
- Maintain website functionality
- Prevent fraud
- Enforce our policies
- Comply with legal obligations
- Conduct business analytics
With consent where required, we may also send promotional emails regarding products, promotions, or company updates.
3. Email Communications
If you provide your email address, you may receive:
- Order confirmations
- Shipping notifications
- Customer service communications
- Abandoned cart reminders
- Promotional emails if you opt in
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in those emails.
4. Mobile Numbers and SMS Communications
Customers may voluntarily provide a mobile phone number during checkout for order-related communications, delivery updates, customer service, or other transactional purposes.
Koodoo Gear does not currently conduct SMS marketing campaigns.
If SMS marketing programs are introduced in the future, customers will be provided with clear notice and an opportunity to consent before receiving marketing text messages.
Future SMS programs may include recurring automated marketing messages. Message frequency may vary. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchase.
5. Sharing Information
We may share information with trusted third parties that assist us in operating our business, including:
- Shopify
- Payment processors
- Shipping carriers
- Analytics providers
- Email service providers
- Professional advisors
- Government authorities when required by law
We do not sell personal information for monetary compensation.
6. Cookies and Similar Technologies
We use cookies and similar technologies to:
- Operate the Site
- Remember preferences
- Analyze traffic
- Improve functionality
- Enhance user experience
Types of cookies may include:
Required for website functionality.
Used to understand website performance and visitor behavior.
Used to analyze website traffic and improve Site performance.
You may manage cookie preferences through your browser settings and applicable consent tools.
7. Data Retention
We retain information for as long as reasonably necessary to:
- Fulfill orders
- Maintain business records
- Resolve disputes
- Enforce agreements
- Comply with legal obligations
Retention periods may vary depending on the type of information and applicable legal requirements.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
9. Children’s Privacy
Our products may be used by individuals of various ages; however, our Site is intended for general audiences and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we learn that we have collected information from a child under 13 without appropriate consent, we will take reasonable steps to delete such information.
10. California Privacy Notice
California residents may have rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
Subject to applicable limitations, California residents may have the right to:
- Know what personal information is collected
- Request deletion of personal information
- Request correction of inaccurate information
- Request access to personal information
- Limit certain uses of sensitive information where applicable
To exercise applicable rights, contact:
info@koodoogear.com
We may need to verify your identity before processing certain requests.
11. Third-Party Services
Our Site may contain links to third-party websites, services, or applications.
We are not responsible for the privacy practices of third-party services and encourage users to review their privacy policies.
12. Changes to This Privacy Center
We may update this Privacy Center from time to time.
Changes become effective when posted on the Site.
Continued use of the Site following updates constitutes acceptance of the revised Privacy Center.
13. Contact Information
Koodoo LLC Doing Business As Koodoo Gear
10654 Garfield Ave South Gate, CA 90280
Email: info@koodoogear.com
Website: www.koodoogear.com
If you have questions regarding this Privacy Center, please contact us using the information above.